Dear Clients,

As you may have heard over the weekend, DP WORLD AUSTRALIA has had a significant Cyber-attack. It has impacted their terminals (wharves) around Australia.

The impact is estimated to be short - medium lasting. Obvious impacts are to import cargo availability and export containers meeting outgoing ships currently. But further impact is being felt with delay of ships, inability to dehire containers and delayed departures in Asia or other ports for the ships currently stuck in Australian waters.

The flow on effect will see a rush for remaining cargo space on the limited services ex CHINA and S.E.Asia for the last remaining Christmas orders. This will likely see price increases to freight and a scramble to secure the space.

Truck delays and wait times will increase, with truckers likely to pass over the costs.

Below is a summary supplied @ 11am today (MON 13th) from industry body "Container Transport Alliance Australia".

Clients impacted will be contacted directly by a Transways Team member.

Landside gates at DP World's Terminals in Melbourne, Sydney and Brisbane have begun to open.

In Sydney, DPWA has indicated that:

"The plan is IMPORTS ONLY for today, as we seek to restore normal service. No shows will be waived and First Free Day (FFD) and Last Free Day (LFD) dates have been adjusted …"

Melbourne has indicated that the road is open at West Swanson Terminal (WST) but "it is slow as we are still having ongoing issues."WST is slotting for import deliveries only and have asked trucks to leave the queue if they are trying to deliver exports.

Brisbane has indicated that its Automated Stacking Cranes (ASCs) are dispatching jobs and the gates are operating. Staff are patrolling the Camco Gate Kiosks to offer assistance as required.

"The terminal will be prioritising delivery of the longest dwell time imports and the receival of exports for vessels in order of arrival."

Fremantle - limited landside R&D operations commenced from 2200hr Sunday, 12 November (import and export operations). Additional booking slots are being accommodated for imports from several vessels, and stack run requests (in & out) are being worked through with transport operators. Protected Industrial Actions (PIAs) are still in place, and there will be no landside operations on Tuesday, 14 November or Thursday, 16 November.

Again, it's disappointing that there has been no official statement to customers and stakeholders from DPWA's corporate headquarters, including about whether their systems have been simply "patched" to prioritise getting containers moving again, or whether this represents a full recovery of systems.

CTAA expects that truck servicing times will be slow, and transport operators will be talking closely with their customers about any delays and what is possible to collect in the circumstances.

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